Privacy Policy

At Sonoma Party Bus, your privacy is a cornerstone of our commitment to excellence. We understand that luxury transportation is about more than just style; it is about trust and discretion.

This Privacy Policy describes how Sonoma Party Bus ("we," "us," or "our") collects, uses, and shares your personal information when you use our brokerage services, website, or interact with our concierge team.

Information We Collect

To provide our signature white-glove brokerage service, we collect information that allows us to find the perfect vehicle and handle all logistics on your behalf:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Event Details: Pick-up/drop-off locations, event dates, passenger counts, and specific service requests.
• Payment Information: We use secure, PCI-compliant payment processors. We do not store full credit card numbers on our servers.
• Technical Data: IP address, browser type, and usage data collected through cookies to improve your browsing experience.

How We Use Your Data

Your data is used exclusively to facilitate your luxury transportation experience. We do not sell your personal information to third parties for marketing purposes.

• Brokerage Services: Sharing necessary trip details with our vetted network of transportation providers to secure quotes and book vehicles.
• Communication: Providing booking confirmations, updates regarding your service, and responding to inquiries.
• Personalization: Remembering your preferences for future bookings to ensure a seamless experience.
• Security: Protecting against fraudulent transactions and maintaining the integrity of our platform.

Data Security

We implement industry-leading security measures to protect your sensitive information. Our systems utilize 256-bit SSL encryption for all data transmissions. Access to your personal data is strictly limited to authorized personnel who require it to perform their job functions.

While we strive for absolute security, no method of transmission over the internet is 100% secure. We continuously monitor our systems for vulnerabilities to provide you with the safest possible environment.

Your Rights

You maintain control over your personal information. As a client of Sonoma Party Bus, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your data, subject to legal and contractual obligations (e.g., maintaining records for financial audits).
• Opt-out of any non-essential marketing communications at any time.